Perkembangan Kerjaya

Sejak dekad yang lalu, kami telah berjaya menjadi satu syarikat dialisis yang terkenal di mata dunia, dan kini kami berazam untuk membentuk satu komuniti penjagaan kesihatan yang akan dikenali di serata dunia pada dekad yang akan datang. Apabila anda menyertai DaVita Village, anda telah menyertai satu pasukan yang terdorong untuk mencapai kemenangan. Melalui semangat komitmen kami terhadap latihan, perkembangan dan kualiti, kami sentiasa berjaya mencapai hasil klinikal secara konsisten sambil memberi peluang kepada ahli pasukan untuk berjaya dengan cemerlang di dalam persekitaran yang membolehkan para ahli untuk berkembang maju dari segi kerjaya mahupun untuk diri sendiri.

Antara perkara yang menanti anda apabila anda menyertai kami adalah:

  • Satu budaya yang berteraskan Core Values (Nilai Utama). Moto kami adalah “community first, company second”.
  • Sistem pendidikan yang diiktiraf dan latihan di dalam pelbagai bidang pekerjaan untuk membantu anda mencapai potensi diri anda.
  • Anugerah yang diberi berdasarkan penilaian prestasi anda yang dinilai secara individu dan juga sumbangan anda secara berkumpulan.
  • Pakej kemudahan yang menyeluruh yang dibentuk untuk menambahnilai terhadap kesihatan anda, keadaan kewangan anda dan juga masa hadapan anda.
  • Semangat dedikasi anda terhadap penjagaan pesakit kami.
  • Menyertai satu pasukan yang tanpa mengenal jemu di dalam usaha untuk menjadikan DaVita sebagai satu pusat penjagaan kesihatan yang terbaik di dunia
     

Senarai Jawatan Yang Ditawarkan

TUGAS UTAMA

Bertanggungjawab mengenai segala perkara yang berkaitan dengan perkhidmatan pesakit dialisis Peringkat Akhir/End Stage Renal Disease di dalam situasi yang kronik.

TUGAS-TUGAS DAN TANGGUNGJAWAB ASAS

Berikut adalah tugasan dan tanggungjawab asas secara umum namun tidak hanya terhad atau tertakluk seperti yang dinyatakan.

  • Menyelia dan menjaga pesakit secara keseluruhan namun tidak terhad kepada pemantauan dan pengambilan tanda-tanda vital, permulaan dan pemberhentian dialisis, menguruskan dokumentasi, menilai keadaan fizikal dan rawatan pesakit, merekodkan arahan daripada pakar perubatan, mendokumentasi dan merekod panduan berdasarkan keputusan makmal
  • Mengenalpasti tanda-tanda trauma, peka terhadap keadaan mental dan fizikal pesakit, mematuhi arahan pakar perubatan terhadap rawatan dialisis pesakit, dan memantau rekod perubatan pesakit
  • Menganalisa pencapaian pesakit, data makmal dan sekiranya perlu, menyampaikan isu-isu yang berbangkit yang berkaitan dengan pesakit kepada pakar perubatan
  • Memberitahu setiap kecemasan, komplikasi yang kritikal dan perkara yang membahayakan nyawa pesakit kepada penyelia, Pengarah Perubatan, Pengarah Operasi Serantau, Pentadbir Fasiliti dan Pentadbir Kumpulan Fasiliti
  • Menilai pesakit dan keluarga pesakit berkaitan dengan pengetahuan mereka mengenai dialisis dan perkara-perkara yang berkaitan, juga menyampaikan maklumat berkaitan dengan penyakit buah pinggang dan rawatan yang diperlukan oleh pesakit, termasuk impaknya terhadap kesihatan dan cara kehidupan pesakit
  • Menjalankan terapi dialisis, termasuk namun tidak terhad kepada pelan yang dicadangkan oleh pakar perubatan, menilai kadar ultrafiltrasi, mengesahkan bahawa faktor keselamatan sentiasa dipatuhi, memantau ubatan dan rawatan pesakit, menghentikan dialisis mengikut prosedur yang telah ditetapkan, mendokumentasikan segala aktiviti yang berkaitan dengan kesihatan pesakit
  • Memberi taklimat kepada pesakit mengenai penjagaan sebelum dan selepas dialisis
  • Mentadbir penjagaan kesihatan pesakit dengan hormat dan cermat
  • Mengambil bahagian di dalam perkembangan pelaksanaan pelan jangka pendek dan jangka panjang pesakit, dan merekod perkembangan bulanan pesakit
KELAYAKAN MINIMA
  • Berdaftar dengan Lembaga Jururawat Malaysia
  • Memiliki sijil perkhidmatan terkini
  • Baru menamatkan pembelajaran, memiliki pengalaman kurang daripada setahun selepas memiliki lesen 
  • Mempunyai pengalaman menguruskan dialisis kurang daripada 3 bulan 
  • Memiliki lesen nefrologi yang diiktiraf, memiliki kelayakan asas di dalam bidang nefrologi
  • Mempunyai kemahiran asas di dalam MS Word dan Outlook.
PERSEKITARAN KERJA

Berkemahiran untuk mengendalikan situasi yang memerlukan kontak dengan darah, cecair badan, tisu badan atau berkemungkinan terkena tumpahan atau percikan darah. Tugas ini juga memerlukan agar anda peka dengan keadaan sekeliling dan dapat memberi tindakbalas yang positif ketika menghadapi kecemasan. Memakai alat perlindungan yang bersesuaian pada setiap masa adalah penting untuk jawatan ini

Untuk pertanyaan lebih lanjut mengenai peluang pekerjaan atau permohonan pekerjaan, sila hubungi kami di: careers.malaysia@davita.com

Location: Negeri Sembilan, Johor and Selangor. (5 positions)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Report to the CMO in Kuala Lumpur
  • Responsible for driving and spearheading clinical initiatives in their region
  • Assist the dialysis unit Consultant Nephrologist(s) as necessary
  • Attend to the day-to-day medical needs of patients in a dialysis unit including interpretation of blood test results, wound care, etc.
  • Attend to CODE BLUE situations
  • To observe principles of infection and control are followed during care of patients
  • To maintain good communication between patients and dialysis unit staff
  • Participate in CNE training activities as well as health education to patients
  • Assist in ensuring CKAP / UKAP / MSQH requirements are adhered to
REQUIREMENTS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • MBBS or equivalent with a valid APC
  • Experience in a dialysis unit treating end-stage kidney disease patients is preferable
  • BLS / ACLS certification is preferable
  • Able to work independently
  • Able to travel
  • Own transport
  • Keen to learn and acquire new skills

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

Healthcare data analysts oversee clinical data management and analytics. Responsible for compiling and organizing healthcare data, analyzing data to assist in delivering optimal healthcare management, and communicating their findings with management. To succeed in this role, you should be analytical and resourceful. You should also be an excellent communicator who’s able to tell the story behind raw data to non-technical audiences. If you also have experience in the healthcare industry, we’d like to meet you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Compiling and organizing healthcare data.
  • Create and validate record-keeping processes
  • Pull and integrate data from disparate sources (e.g. cost and claims or clinical data)
  • Evaluate and preprocess raw information
  • Investigating data to find patterns and trends.
  • Build models that capture a wide range of health care operations
  • Present and explain information in an accessible way (e.g budgeting reports)
  • Suggest ways to both increase healthcare quality and reduce costs (e.g. money spent in R&D)
  • Collaborate with management and internal teams to implement and evaluate improvements
HEALTHCARE DATA ANALYST REQUIREMENTS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Education: Bachelor or Master’s degree in any of MIS, IT Engineering, Business, Health Informatics, Actuarial Science, Statistics, or Mathematics, or in a related field
  • Experience: 2+ years experience in an analytic role.
  • Working experience as a healthcare data analyst and experience at a pharmaceutical or biotechnological company, or with a consulting firm
  • Skill:
    • Quantitative analysis with a demonstrated focus in statistics and analytics, as well as experience with coding languages (e.g. R, Python, SAS, SQL) to query and extract data.
    • Method of Data visualization (e.g. Power BI, Tableau, Qlik Sense)
    • Statistics analysis to create prediction model (e.g. Minitab, SPSS)
    • Collaborative skills:
  • To Work effectively with key stakeholders on complex cross-team or work group projects
  • Business Communication
  • Reporting skill
  • Problem-solving skills: They require excellent problem-solving skills and a keen eye for details to carefully assess and accommodate detailed project requirements
  • Computer skills: Microsoft Office tools, especially PowerPoint, Excel, Access, and Word for data analysis and presentation

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is a key member of DaVita’s field management team. This position is responsible for the general management and oversight of operations. This position provides strategic and tactical leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, therapeutic and ethical patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability.

SUPERVISORY RESPONSIBILITIES:Yes

Position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, salary adjustments, and termination of direct reports. Position has general, overall responsibility for teammate decisions within region.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Develop and execute strategic operating plans and goals for assigned division
    • Track metrics and success criteria including ROI for all activities
    • Analyze current center trends impacting patient service delivery
    • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions
    • Lead the creation and implementation of teammate development processes and succession planning including mentoring, coaching, and modeling appropriate leadership behaviors
  • Manage financial and revenue growth, operations and labor management, contract management, and clinical outcomes within the division
  • Fulfill broad-reaching, strategic responsibility for the development and implementation of proactive programs, operational improvements, communications, and other division-specific general management responsibilities
  • Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats); analyze and implement effective responses
  • Participate actively in joint venture business meetings as applicable
  • Maintain a liaison relationship between the corporate office and field operations
  • Develop positive work relationships with all levels of management and other departments in the Village; work collaboratively with field management, legal, finance
  • Maintain an open line of communication with the General Manager regarding the oversight of Field Operations
  • Develop and maintain effective relationships with physicians consistent with DaVita code of conduct and Compliance Commandments
  • Build and maintain a team of knowledgeable, skilled teammates (including management) who function in compliance with all regulatory requirements and the DaVita mission and values
  • Travel required: up to 80%

Teammate Management

  • Provide leadership to direct reports and strategic leadership to region
    • Help direct reports overcome any organizational obstacles encountered
    • Develop and foster a positive, fulfilling work environment within the division
    • Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company
    • Identify and implement methods that enable all region teammates to excel in their assigned roles in a team environment; develop and foster a positive work environment
    • Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct reports to create professional development goals
    • Review, analyze, and implement staffing plans that promote the most effective use of teammates
  • Oversee and/or manage all teammate employment activity effectively and professionally including hiring, promoting, job performance, evaluations, compensation, teammate relations, disciplinary actions, and terminations
  • Initiate strategic educational program development for division to ensure teammates remain up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate work output
MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Minimum Bachelor’s degree in any field is required
  • At least seven (7) years’ progressive management experience required
  • Healthcare provider operating experience strongly preferred, dialysis or similar provider services experience preferred
  • Demonstrated track record of successful fiscal and operating management; demonstrated financial expertise
  • Demonstrated experience in planning and managing at strategic and operational levels
  • Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
  • Excellent People Management skills
  • Possess own transport and willing to travel
  • Position is based at Central region

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB: 

This position executes Sales and Marketing strategies to enhance patient enrolment, retention, and grow revenues significantly. This position drives marketing actions in collaboration with Operations and HQ Corporate Affairs teams.

SUPERVISORY RESPONSIBILITIES: No
ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • To monitor patient growth within the region and ensure the company is on track to reach its planned goals for the year
  • Drive new patient acquisition by regularly promoting the services of DaVita to selected / targeted customers, specialists, especially Nephrologists / Medical Assistant / HD Unit Nurses / Social Welfare Department
  • Build partner engagement plan for improving and growing the customer/patient base
  • Actively seeking out new organic growth opportunities through networking and cold calling
  • Prepare and deliver appropriate presentation on services and company updates
  • Ensure adherence to timelines and quality guidelines in all activities
  • To work hand in hand with Corporate Affairs team to meet the Physicians in allocated area to drive patient traffic via activities like Health Coach / Centre Visit / Continuous Medical Education / Health talk, etc
  • Regular meet ups with the doctors (government and private) in catchment area
  • Participate in defining sales efforts to increase existing market penetration
  • To provide information to Corporate Affairs to compile the data on competitors and industry trends to help define strategy for the organization
  • Provide key value drivers and solution-level messages to support marketing communications content creation for collateral, customer success stories, white papers, and website
  • Provide support to patients and their family members by completing the following duties:
    • Assist patients in GL application, when necessary
    • Attend to patients’ complaints & grievances
    • Finding ways to improve overall patient care experience
    • To assist in executing patient retention program/activities
  • Help and support the patient retention initiatives / patient education programs
  • Answers questions the patients or partners (hospitals, sponsors, etc.) may have in timely manner
  • Gather feedbacks from patients or prospect and share with internal teams
  • Provide monthly report on patient movement and marketing activities
  • Collaborate with team members to achieve better results
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
  • Other duties and responsibilities as assigned from time-to-time
  • Travel required: Up to 70% within the region
MINIMUM QUALIFICATIONS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Bachelor’s degree in Marketing / Public Relations / Corporate Communications
  • Min 3-5 years of marketing / sales experience
  • Strong leadership and consensus building skills
  • Marketing management and strategic planning experience
  • Proven track record in developing, planning and managing a marketing program
  • Experience in the healthcare industry would be highly advantageous
  • A self-starter with initiative and resourcefulness and an ability to work independently
  • People skills; ability to relate to various constituencies
  • Good planning and organizational skills
  • Polished presentation and interpersonal skills
  • Good knowledge of Microsoft office and Windows-based computer applications
  • Excellent written and verbal communication skills
  • Ability to handle many projects at once

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB
  • Responsible to coordinate the CCS team and support the clinical teammates with the implementation, development and maintenance of:
    • Quality programs and quality improvement initiatives;
    • Policies and Procedures (P&Ps);
    • Clinical risk management and patient safety programs;
    • Clinical education and ongoing mandatory in-service training;
    • Patient education programs.
  • Assists in implementation and monitoring of country clinical goals to achieve desired results.
  • Works in conjunction with the Country Chief Medical Officer and Operations Team to determine country goals and priorities.
  • The function of each individual may vary depending on the needs and structure of the business.

 

Supervisory Responsibilities:
  • Responsible for the clinical performance of DaVita’s Hemodialysis, Peritoneal Dialysis and Vascular Access clinical services teams as applicable within country.
  • Responsible for the overall management of the countries clinical services team and clinical education teams as applicable.
  • Supervises clinical services teammates including the hiring, promotion, correction, professional development, and discharge of teammates in conjunction with the People Services Manager.

 

Essential duties and responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Patient safety:
    • Monitor adverse occurrence reporting and investigation process within the country;
    • Ensure appropriate reporting of serious and critical adverse occurrences and supervise appropriate root cause analysis;
    • Supports with the appropriate follow up on adverse occurrence investigation process;
    • Provides follow up of critical adverse occurrences and those involving multiple patients and supervises the sentinel event review from a nursing perspective;
    • Supervises clinical teammates within their area of responsibility to ensure appropriate maintenance of safe clinical environments.
    • Oversees the clinical due diligence process and ensures required action plans are communicated and followed up.
  • Quality improvement:
    • Promote and lead country Continuous Quality Improvement (CQI) activities;
    • Monitor implementation and report on country CQI initiatives.
    • Attend the Quality Assessment and Performance Improvement (QAPI) meetings on a routine basis or ensure the CSS are attending and providing feedback.
  • Policy and procedure:
    • Ensure country procedures are aligned with the requirements of International policy;
    • Coordinate the P&P review and development process in accordance with policy;
    • Identify issues that require the establishment of clinical Policies and Procedures;
    • Recommend to the relevant International document owner modification to existing International policies or development of new policies;
    • Ensure regular review and implementation of country procedures.
  • Education:
    • Ensure that all new clinical teammates complete the appropriate DaVita training programs;
    • Identify specific training needs within the country and implement action plans;
    • Ensure the timely completion of clinical training including mandatory in-service education programs;
    • Direct the implementation and revision of training materials;
    • Identify and communicate professional development needs and ensure a continuing education program is in place within the country;
    • Direct on-going education support for the clinics.
  • Compliance/Regulatory:
    • Ensure adherence to the DaVita compliance program;
    • Ensure that proper documentation is submitted to the appropriate regulatory agencies;
    • Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach;
    • Ensure compliance with all laws, regulations and practice guidelines that impact nursing practice.
  • Management and Leadership:
    • Provide coaching and clinical leadership to the Clinical Services Specialist, Clinical Educators and Head Nurses;
    • Ensure the team is providing support for and development of the clinical preceptors / mentors.
    • Participate in operations review process, provide reports with analysis as requested;
    • Participate in new product evaluations and ensure the best choices related to materials/ equipment’s / services directly related to clinical area;
    • Allocate resources according to country priorities;
    • Develop a collaborative and unified team.
  • International requirements:
    • Works closely with the International Nursing Lead;
    • Provides reports to International clinical team as required;
    • Communicates any requests for policy changes to the International nursing Lead;
    • Attends International Nursing Lead meetings;
    • Ensures P&P and quality programs are implemented in accordance with International requirements;
    • Supervises the implementation of International clinical and quality program at country level.

 

Responsibilities:
  • The Country Nursing Lead is responsible to coordinate a range of quality initiatives in their country including special projects and complex programs.
  • The Country Nursing Lead is responsible to ensure appropriate support and education is provided to Teammates in their country.
  • The Country Nursing Lead is responsible to support the country management team to achieve action plans to support achievement of country clinical goals.
  • The Country Nursing Lead will receive a regular (weekly) update on the activities of the teammates under their direct supervision.
  •  The Country Nursing Lead is responsible to oversee BLS, privileging, and competency assessments for all Teammates as applicable.
  • The Country Nursing Lead is responsible to oversee the root cause analysis and action planning process to address areas of non-conformity.
  • The Country Nursing Lead is responsible to review AOR monthly, to ensure actions plans are in place to address areas of concern and to lead the nursing investigation of critical adverse occurrences

 

Requirement:
  • Bachelor and/or Master degree in Nursing is preferred but individuals with experience in leading a quality improvement program will be an added advantage.
  • Minimum 5 years in a senior position in Renal and post basic.
  • Minimum 3 to 5 years of progressive experience in Quality Management and Improvement in a healthcare facility.
  • Familiar with clinic accreditations.
  • Knowledge in Regulatory requirements, i.e. CKAPS.
  • Must demonstrate integrity, sound judgment, demonstrated leadership skills, and strong interpersonal skills.
  • Ability to approach staff about quality issues with tact and diplomacy.
  • Excellent oral and written communication skills needed, strong organizational ability required. 
  • Outstanding skills in data collection, analysis, and presentation.
  • Experience in the use of spreadsheets (i.e. MS Excel) for QI-related data management.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

TANGGUNGJAWAB DAN TUGAS UTAMA

Berikut adalah antara tugas-tugas dan tanggungjawab asas secara umum namun tidak terhad atau tertakluk seperti yang dinyatakan.

Penjagaan Pesakit – Merangkumi kehidupan pesakit dan memberi perkhidmatan klinikal yang optimum
Kejayaan sebuah fasiliti dialisis DaVita diukur mengikut sejauh mana tindak balas pesakit terhadap rawatan yang diberi. Pengurus Fasiliti bertanggungjawab untuk memantau keputusan klinikal pesakit dengan menggunakan kualiti matrik DaVita (DQI) dan bekerjasama dengan para doktor, jururawat dan juga pasukan tatatertib DaVita.

Semangat Berpasukan – Perkembangan, mentor, dan memberi inspirasi kepada pasukan yang padu
Pengurus fasiliti kami sentiasa berusaha di dalam membentuk satu pasukan klinikal yang bersepadu agar pesakit mendapat penjagaan yang optimum. Selain daripada itu, Pengurus fasiliti turut bertanggungjawab untuk menemuduga dan mengambil pekerja baharu, memastikan pematuhan oleh ahli pasukan, menjalankan penilaian terhadap ahli pasukan, memimpin ahli pasukan dan menggabungkan Core Values di dalam setiap aspek klinikal.

Pengurusan Kewangan - Drive bottom line results
Pentadbir fasiliti yang berdaya maju turut memastikan keseluruhan operasi dan prestasi klinik yang ditadbir berjalan lancar termasuk juga aspek kewangan. Mereka mengendalikan belanjawan, membuat ramalan perbelanjaan, berurusan dengan penjual, memesan barangan keperluan klinik, dan memastikan pematuhan terhadap standard kesihatan dan keselamatan awam.

KELAYAKAN MINIMA

Pendidikan, lesen, sijil dan pengalaman yang bersesuaian untuk memenuhi tugas-tugas utama, termasuklah kemahiran menggunakan komputer. Berdaftar sebagai jururawat awam dengan Lembaga Jururawat Malaysia

  • Mempunyai sijil latihan terkini
  • Mempunyai pengalaman sebagai jururawat selama sekurang-kurangnya lima tahun 
  • Memiliki kelayakan yang diiktiraf di dalam bidang penjagaan nefrologi
  • Mempunyai masa yang fleksibel dan mampu untuk bekerja di luar kawasan
  • Mempunyai lesen dan insuran memandu yang sah
  • Berkebolehan menggunakan Word, Excel dan Power Point dan berkemahiran untuk melakukan menyampaian kerja serta menggunakan Internet
PERSEKITARAN KERJA

Berkemahiran untuk mengendalikan situasi yang memerlukan kontak dengan darah, cecair badan, tisu badan atau berkemungkinan terkana tumpahan atau percikan darah. Tugas ini juga memerlukan anda peka dengan keadaan sekeliling dan dapat memberi tindakbalas yang positif di waktu kecemasan. Memakai alat perlindungan yang bersesuaian pada setiap masa adalah penting untuk jawatan ini

Untuk pertanyaan lebih lanjut mengenai peluang pekerjaan atau permohonan pekerjaan, sila hubungi kami di:careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position executes marketing strategies and manages stakeholder relations to enhance patient enrolment, retention, education, and revenue. This position works closely with Partner Engagements, Operations, Business Development, and Clinical teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Marketing
    • Develop marketing plans to enhance the Company’s brand and increase customer base
    • Implement marketing plans including digital marketing strategies (e.g., website, social media, SEO, online ads etc.)
    • Create content and messages for marketing collaterals (e.g., poster, leaflet, patient education materials, promotional materials) including proofreading and/or translation as needed
    • Coordinate crafting and dissemination of marketing collaterals across other departments and externally
  • Stakeholder Relations
    • Develop & disseminate communications to internal and external stakeholders
    • Support the company’s participation in community outreach events (CSRs), conferences and other events
    • Develop and maintain partnerships with external stakeholders to boost market penetration via event collaboration and other efforts
    • Coordinate and support patient retention initiatives /patient education programs including patient satisfaction survey etc.
    • Assist in PR and crisis communications
  • General
    • Other duties and responsibilities as assigned
    • Ensure adherence to timelines and quality guidelines in all activities
    • Attend team meetings, phone conferences, and training as needed
    • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required

  • Bachelor’s degree in Marketing/PR/Corporate Comms/Journalism or relevant courses
  • Min 5-7 years of Marketing/PR/Corporate Comms/Journalism/Advertising experience
  • Proven track record in developing, planning, and managing marketing programs including digital marketing i.e., social media and website management
  • Copywriting skills, creative writing skills, and ability to translate into multiple languages
  • Experience in event management i.e., CSR, conferences, promotional events
  • Experience in PR & crisis communications is a bonus
  • Proficiency in basic Microsoft office suites primarily Excel, PowerPoint & Word
  • Candidates from the healthcare industry would be highly advantageous although not a pre-requisite
ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION
  • Strong leadership and consensus-building skills
  • A self-starter with the ability to work independently
  • People skills; ability to relate to various constituencies
  • Good planning and organizational skills
  • Polished presentation and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to handle many projects at once
  • Positive attitude and highly energetic

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for management and oversight for the stock and procurement process for medical supplies, capital equipment, and any other purchases necessary for operation of DaVita Malaysia. This position works closely with supplier representatives, finance and center operations teams to place orders and follow up on supply needs, while performing business analytics and leading strategic initiatives for cost savings.

SUPERVISORY RESPONSIBILITIES: Manage a team of 2

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Oversee all purchasing functions
    • Ensure compliance to all purchasing related Policies and Procedures at all times
    • Sourcing for routine and ad hoc purchase requests from internal customers
    • Manage the tender process
    • Communicate and follow up on product shortages and recalls
  • Vendor Management
    • Analyze past years spend trends to forecast volume for upcoming years and lead team in regular RFP process, Analyze and evaluate vendor proposals.
    • Liaise with suppliers on the sourcing of new products, price negotiations, quality, volume, lead times, contract and payment terms, obtaining various quotations and contract agreements
    • Evaluate suppliers and meet up with potential ones on a regular basis to build business relationship
  • Manage inventory to ensure that all centers have sufficient stocks and appropriate stock holding at all times
    • Create and distribute monthly reports for finance and operations
    • Review and manage inventory holdings are at its appropriate level at all times
    • Compile and reconcile monthly inventory physical counts
    • Assist in per treatment costing analysis and any other consumables analysis on materials used in the centers
    • Develop minimum and maximum stock levels for each center, with set reorder points
  • Drive cost saving initiatives on supplies
  • Maintain positive business relationships with internal customers and external suppliers
    • Develop training program for FAs and Center Inventory Champions
  • Attending all centres inventory physical count by stages and plan schedule ahead.
MINIMUM QUALIFICATIONS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Bachelor’s degree or equivalent is required. Business major is preferred
  • Minimum of 7 years’ of relevant experience with at least 3 years at a Supervisor/ Manager capacity
  • Experience using computer-based data management system required
  • Experience in medical/healthcare industry preferred
  • Intermediate computer skills and proficiency in MS Excel required; basic skills and proficiency in MS Word and Outlook required.
  • With regulated Pharmacist background will be an added advantage.

 

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com