Career Growth

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we are poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here is what you can expect when you join our Village:

  • A "community first, company second" culture based on Core Values that really matter.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for our patients.
  • Join a team that is striving to be the best healthcare provider in the world.

Career Opportunities

GENERAL PURPOSE OF THE JOB

This position is responsible for planning, developing and driving on organic and in-organic growth projects, business analysis, and market research initiatives. We seek the candidate for this position who are eager to expand their experience beyond an advisory role to see through business creation and business improvements that have a sustainable impact on organizations. This position is required to support the Director of Business Development and Growth, and to work closely with Finance and Operation Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

As Business Analyst, this role will involve:

  • Support and drive the analysis and recommendations for overall organic projects (Expansion and DeNovos), as well as the market research and profitability simulation of individual projects.
  • Support the strategic analysis, lead generation, and executions for in-organic projects (M&A, Hospital opportunities, etc.)
  • Support the analysis and recommendations for the company to serve new patients and physicians in potential new areas (New modality, etc.,)
  • Provide technical support for valuations and commercial and various due diligence (financial, legal, compliance, regulatory, etc.,) on potential M&A and partnership opportunity
  • Prepare and maintain the list of competitors and physician partners in the market that help management plan and implement the strategy (“Sabermetrics”, etc.), and plan and execute to build effective relationships with them
  • Conduct high quality quantitative analysis and advanced financial modelling that provides actionable insights, and be able to present them well
  • Prepare high quality presentations and reports and the company’ leadership meeting materials
  • Support senior management in various strategic, operations, and investment projects
  • Coordinate and communicate regularly with a variety of other divisions within the company
  • Keep abreast of latest industry developments within the region that may be relevant to the company
MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to fulfill the essential duties)

  • Degree in Accounting, Business, or Finance from a recognised university, or Professional Accounting qualification(s)
  • Strong work tenure: three to five years of relevant experience, preferably from an accounting advisory or corporate finance role with in depth knowledge of complex areas such as business combination, merger accounting, group restructuring, joint operations and revenue recognition.
  • Analytical, strong business acumen and able to thrive in an unstructured environment
  • Technologically savvy, experience with any data analytics software
  • Experience and interest in internal and external communications, partnership development, etc.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), and Adobe Acrobat.
  • Must possess excellent written and verbal skills in English and Bahasa
  • Willing to travel and on short notice

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB:

This position (CSS) functions to provide expert nephrology knowledge to nurses and patients in the DaVita facilities. Provision of a quality nephrology service through consultation with Country Nursing Lead (CNL) and Chief Medical Officer (CMO). The function of each individual may vary depending on the needs and structure of their Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

PROFESSIONAL

  • Maintains own professional development. Regularly update current knowledge through attendance and participation in conferences, seminars and workshops.
  • Maintains own level of knowledge and clinical competence in accordance with current trends in contemporary nursing.
  • Actively participates and undertakes quality improvement activities.
  • Works harmoniously as an integral part of the multidisciplinary team.
  • Ensure efficient and effective utilization of resources.
  • Develop personal and professional profile by membership of relevant bodies and organizations.
  • Display a professional image to the teammates/patients at all times.

CLINICAL

  • Assist in the development, review, revision, and compliance of clinical policies and procedures and/or education materials.
  • Provide training and monitor the implementation of clinical policies and procedures in the facility.
  • Participate with the Country Nursing Lead (CNL) and Facility Administrator (FA) in the identification and development of facility specific education and outcome goals.
  • Assist in the implementation and monitoring of the goals to achieve desired results.
  • Provides a consultancy service for other appropriate health professionals within DaVita facilities.
  • Develops and conducts formal and informal education for appropriate nurses and teammates.
  • Assist in the development of patient education program, conduct patient education seminar, and participate in patient focus program.
  • Coordinate the review and investigation of sentinel adverse occurrences and participate in the plan of correction and follow-up as requested.

ADMINISTRATION

  • Facilitate all education program/audit process, scheduling of classes and logistic requirement.
  • Provide support/direction to all Quality Champions/Preceptor and develop resolution to address their needs.
  • Oversees the timely submission of all reports and data collection requests by the corporate support teams.
  • Assist in Corporate and/or Division initiatives and special projects as assigned.
  • Facilitate all external regulatory and safety audits and requirements on and as needed basis.

QUALITY IMPROVEMENT

  • Actively participates in the development, implementation and maintenance of continuous quality improvement programs.
  • Benchmark facilities outcomes, identify and share best practices.
  • Ensure quality improvement programs are in place and functional in the facilities.
  • Perform clinical audits as indicated and provide support in developing a plan of correction. Work with the Facility Administrator and Operational Director to ensure implementation and resolution of deficiencies.
  • Coordinate the review and investigation of sentinel adverse occurrences and participate in the plan of correction and follow up as required.
MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Registered as a general nurse with Malaysia Nursing Board
  • Post Basic Certification/Diploma in Renal Nursing
  • Extensive and recent experience in Nephrology nursing (minimum 3 years)
  • Demonstrated knowledge of contemporary Nephrology nursing theory and practice
  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Computer literacy
  • Demonstrated commitment to quality improvement initiatives
  • Professional and excellent presentation skills
  • Willing to travel
WORK ENVIRONMENT

Job required tasks normally involve minimal exposure to blood, body fluids or tissues, but may require performing unplanned tasks. The normal work routine involves minimal exposure to blood, body fluids or tissues; however, exposure or potential exposure may be required as a condition of employment and appropriate personal protection measures are required in those instances.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Patient Care - Impact patient lives and deliver optimal clinical outcomes
Success at a DaVita dialysis facility is measured by how well patients respond to their dialysis treatments. The FA is responsible for monitoring patient clinical outcomes utilizing DaVita's quality metric (DQI) in coordination with doctors, nurses and the interdisciplinary team.

Teamwork - Develop, mentor, and inspire a cohesive team
Our best FAs thrive when they build a team of clinicians to achieve optimal results. FAs interview and hire, monitor compliance, conduct teammate evaluations, lead teammate satisfaction initiatives and incorporate Core Values within all aspects of the clinic.

Financial Management - Drive bottom line results
Successful FAs ensure the complete operation and performance of their clinic including all financial aspects. FAs manage budgets, forecast expenses, communicate with vendors, order supplies, and ensure compliance with public health and safety standards.

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

  • Registered as a general nurse with Malaysia Nursing Board
  • Current practicing certificate
  • Minimum five years current relevant nursing experience
  • Holds an approved nephrology nursing qualification, post-basic qualification for nephrology
  • Scheduling flexibility and ability to travel required
  • Current driver’s license in state of residence and insurable driving record required
  • Intermediate computer skills in Word, Excel and Power Point with ability to create presentations and use the Internet effectively required
WORK ENVIRONMENT

Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. May require performing unplanned tasks. Uses of appropriate personal protection measures are required for every healthcare provider in these positions

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for the delivery of all dialysis related nursing services for the End Stage Renal Disease patient in a chronic setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Supervises and performs direct patient care including but not limited to taking and monitoring vital signs, initiation and termination of dialysis, documentation, physical assessment of patients and patient treatments, taking and transcription of physician’s orders, drawing and documentation of ordered laboratory work
  • Notes signs of trauma, patients’ general physical and mental condition, reviews dialysis orders, documents observations in patient medical records
  • Analyzes patient assessments, laboratory data and, when concerns are noted, brings issues to the attention of the physician
  • Communicates all emergencies, patient life-threatening complications and related incidents to supervisor, Medical Director, Regional Operations Director, Facility or Group Facility Administrator
  • Assesses patient and family learning readiness and provides appropriate information on renal disease, prescribed dialysis treatment, and medical regimen and its impact on the patient’s state of health and well-being
  • Provides dialysis therapy, including but not limited to formulating dialysis plan per physician orders, weight and rate of ultrafiltration, verifying safety measures are in place and complied with, administering medications or other appropriate treatments, discontinuing dialysis according to established procedure, documenting all activity appropriately
  • Instructs patients on pre- and post-dialysis care
  • Administers patient quality care in a considerate, respectful manner
  • Participates in the development and implementation of the patient’s short and long term plan of care and monthly progress note
MINIMUM QUALIFICATIONS
  • Registered as a general nurse with Malaysia Nursing Board
  • Current practicing certificate
  • New graduate, less than one year after obtaining license 
  • Less than three months of dialysis experience
  • Holds an approved nephrology nursing qualification, post-basic qualification for nephrology
  • Basic computer skills in in MS Word and Outlook required.
WORK ENVIRONMENT

Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. May require performing unplanned tasks. Uses of appropriate personal protection measures are required for every healthcare provider in these positions

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for end-to-end recruitment for the Company which includes establishing recruitment strategies for division and/or region, applicant tracking, recruiting related projects for assigned region/division, manage onboarding process, headcount reporting, exit interviews and termination.

SUPERVISORY RESPONSIBILITIES: Nil
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for end-to-end recruitment activities, including Job posting, screening and selection, interview arrangement, conduct reference check, prepare contracts and make job offer;
  • Work with regional/national management in developing and implementing recruitment and sourcing strategies and new programs as needed
  • Design and effectively manage pilot recruitment programs, leading to successful rollout of programs designed to offer high-impact, simplified recruiting methods
  • Provide day-to-day management, ongoing education, support and coaching of recruiters while serving as a technical recruitment specialist through active participation in all phases of the recruiting cycle
  • Establish and manage cohesive recruiting team; ensure effective, consistent recruiting processes are in place while streamlining recruiting tasks and ensuring consistent recruiting focus
  • Monitor and track metrics to identify trending; redirect team as appropriate to ensure workload is managed to produce established goals
  • Manage internal and external recruiting activities including a preferred vendor list and contract recruiters
  • Build effective relationships with all clients (internal/external), leveraging relationships to accomplish goals
  • Serve as recruiting liaison for Company-sponsored committees and initiatives
  • Work with PSTLs (People Services Team Leaders) to identify challenges within the region via exit interviews and other sources of data
  • Develop and foster strong partnership with People Services management team, region/division management, and corporate recruiting
  • Other duties as requested, assigned, or needed
  • Know, understand, implement, and follow DaVita teammate and employment guidelines
  • Travel required: up to 20%
MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)

  • Bachelor’s degree in related area required;
  • Minimum of 7 years’ recruiting and/or related HR experience required; minimum of 3 years’ healthcare related experience preferred
  • Minimum of 2 years’ management experience preferred; multi-site, decentralized (off- site, home-based recruiters) preferred
  • Minimum of 2 years’ experience in high-volume recruitment preferred
  • Knowledge of applicant tracking systems; significant experience with recruiting databases strongly preferred
  • In-depth knowledge of AAPs (Affirmative Action Plans) and laws/regulations related to staffing and recruitment required
  • Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and PowerPoint required

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

The Chief Medical Officer (CMO) is accountable for the delivery of safe, effective and patient-centred care to the highest standards within all of DaVita’s clinics across Malaysia.

As the medical leader of the country, the CMO must demonstrate to all teammates that:

  • the patient is at the centre of all DaVita activities
  • a culture of openness in safety and clinical effectiveness is nurtured from board to the clinic floor
  • effective, evidence based, standardised clinical care and continuous quality improvement will be delivered across all clinical operations
  • the core values of DaVita are exemplified in everyday clinical practice
  • DaVita provides care that goes beyond other healthcare organisations

The CMO will report to the country General Manager who will act as their direct line manager. Time allocated to each of these roles will be determined by the General Manager. The CMO will also have a reporting role to the International CMO for clinical governance related issues.

ROLE, RESPONSIBILITIES AND ACCOUNTABILITIES

A. Patient Safety

The CMO will be accountable for delivering safe care for all of their responsible patients and will:

  1. Reinforce the message that patient safety is at the heart of all of DaVita’s clinical activities with the aspiration of becoming a zero avoidable harm, high reliability kidney care provider
  2. Demonstrate authentic leadership to TMs in pursuit of a positive safety culture and a learning healthcare environment
  3. Impress upon TMs the importance of constant surveillance of the patient environment and patient care activities for potential risks to safety. This will include the reporting of ‘near misses’ as well adverse occurrences
  4. Hold physicians accountable for centralised safety and adverse event reporting
  5. Participate in the investigation (eg. root cause analysis) of adverse occurrences and support the clinic teams in the analysis, remediation and feedback of findings/action plan to TMs
  6. Discuss where relevant cases that require escalation with the country nursing lead in accordance with DaVita policies and procedures
  7. Be responsible for accurate and timely central reporting of Safety related KPIs for the country
  8. Maintain meticulous documentation of any safety related issues as required

B. Clinical Performance and Quality

The CMO will have direct accountability and oversight of all aspects of clinical care across the country, including:

  1. Responsibility for each clinic achieving its pre-set clinical KPI goals
  2. Overseeing and defining scope of clinical quality improvement (QI) programmes for their clinics
  3. Clinical KPI reporting
  4. Overseeing clinical audits in partnership with the country nursing lead
  5. Ensuring that biomed reporting and processes are fulfilled in partnership with the country biomed lead
  6. Helping with physician change management related to rollouts of new initiatives and clinical performance
  7. Implementing standardized clinical governance and audit processes
  8. Establishing a strategy for holding physicians accountable for outcomes
  9. Establishing complex programs and educational programs (diabetic foot examination, nutritional, wellbeing, exercise, etc) to drive QI
  10. Partaking in regular quality meetings with clinic teams on a regular basis (eg. Huddles, Safety Briefings, etc)
  11. Where a clinic or group of patients is receiving care not in keeping with DaVita clinical standards, the CMO will provide direct support to improve clinical quality
  12. Involvement in clinical due diligence when requested by the country GM

C. Patient Experience

The CMO will participate in reviews of patient experience for clinics in their area in partnership with the country nursing and operations team. This may be through:

  1. Survey results
  2. Studies of Patient Reported Experience Measures (PREMs)
  3. Direct patient feedback/complaints
  4. Chairing a patient participation group to canvas opinion of patients to help improve their care/co-production of services
  5. They may be required to act as an extra point of contact should communication between a patient and the TMs in their clinic not meet patient needs. The CMO will also be expected to work with other functional teams to ensure that patient experience is of the highest quality and differentiated. This may involve co-design of programs to improve experience

D. Medical Education

There will be a need for the CMO to be involved in educational programmes where necessary by:

  1. Developing high quality medical education materials for physicians, nurses or other relevant stakeholders
  2. Delivering teaching in to teammates by a number of methods (eg. in-person, online)
  3. Identify areas of educational need related to safety or quality performance and target education programmes to meet those needs

E. Physician Engagement

The CMO will assist with physician engagement including:

  1. Assisting the Country GM in short- and long-term strategy, objectives and execution for DaVita physician engagement programmes
  2. Organizing local physician networks
  3. Developing recruitment and retention strategies
  4. Developing nephrology fellow/medical student/other physicians engagement activities
  5. Coordinating regional quality circles and summits
  6. Leading physician change management activities
  7. Design and implementation of the physician components of change management communications

F. Other

At the request of the General Manager/International CMO, the CMO may be required to assist with:

  1. Clinical research (eg. epidemiological, de novo research)
  2. Clinical trials in partnership with other organisations/industry
  3. Academic outputs for national/international conferences
  4. Horizon scanning for innovative new technology/models of care that could be deployed within country
  5. Participate in events and activities organised by the International clinical team

G. Key Relationships/Cross collaboration

The CMO will work with other functional lanes as required on initiatives that require cross collaboration.

  1. They will maintain a close working relationship with lead nurses and physicians in all clinics
  2. The CMO will meet with their counterparts in operations and finance on a regular basis and ensure that project plans are being executed in a coordinated fashion
  3.  Activities related to physician engagement will require liaison with People Services
  4. Physician change management may require coordination with Marketing and Comms
  5. Issues related to clinical data/EMR/Safety Management Systems may also need liaison with IT
  6. Participate in Wisdom/Davita Way activities with local/above country Wisdom teams
  7. Communication with International teams as required
PERSONAL ATTRIBUTES

Candidates must have demonstrable experience of the above as well as excellent oral and written communication skills, presentational skills and attention to detail. We are looking for an organised, diligent individual who is a true team player and who is comfortable with leading clinical initiatives, multi-tasking and working both independently and in a team, in a fast-paced environment.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com