Career

GENERAL PURPOSE OF THE JOB

Healthcare data analysts oversee clinical data management and analytics. Responsible for compiling and organizing healthcare data, analyzing data to assist in delivering optimal healthcare management, and communicating their findings with management. To succeed in this role, you should be analytical and resourceful. You should also be an excellent communicator who’s able to tell the story behind raw data to non-technical audiences. If you also have experience in the healthcare industry, we’d like to meet you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Compiling and organizing healthcare data.
• Create and validate record-keeping processes
• Pull and integrate data from disparate sources (e.g. cost and claims or clinical data)
• Evaluate and preprocess raw information
• Investigating data to find patterns and trends.
• Build models that capture a wide range of health care operations
• Present and explain information in an accessible way (e.g budgeting reports)
• Suggest ways to both increase healthcare quality and reduce costs (e.g. money spent in R&D)
• Collaborate with management and internal teams to implement and evaluate improvements

HEALTHCARE DATA ANALYST REQUIREMENTS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Education: Bachelor or Master’s degree in any of MIS, IT Engineering, Business, Health Informatics, Actuarial Science, Statistics, or Mathematics, or in a related field
• Experience: 2+ years experience in an analytic role.
• Working experience as a healthcare data analyst and experience at a pharmaceutical or biotechnological company, or with a consulting firm
• Skill:
  • Quantitative analysis with a demonstrated focus in statistics and analytics, as well as experience with coding languages (e.g. R, Python, SAS, SQL) to query and extract data.
  • Method of Data visualization (e.g. Power BI, Tableau, Qlik Sense)
  • Statistics analysis to create prediction model (e.g. Minitab, SPSS)
  • Collaborative skills:

• To Work effectively with key stakeholders on complex cross-team or work group projects
• Business Communication
• Reporting skill
• Problem-solving skills: They require excellent problem-solving skills and a keen eye for details to carefully assess and accommodate detailed project requirements
• Computer skills: Microsoft Office tools, especially PowerPoint, Excel, Access, and Word for data analysis and presentation

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB: 

This position executes Sales and Marketing strategies to enhance patient enrolment, retention, and grow revenues significantly. This position drives marketing actions in collaboration with Operations and HQ Corporate Affairs teams.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• To monitor patient growth within the region and ensure the company is on track to reach its planned goals for the year
• Drive new patient acquisition by regularly promoting the services of DaVita to selected / targeted customers, specialists, especially Nephrologists / Medical Assistant / HD Unit Nurses / Social Welfare Department
• Build partner engagement plan for improving and growing the customer/patient base
• Actively seeking out new organic growth opportunities through networking and cold calling
• Prepare and deliver appropriate presentation on services and company updates
• Ensure adherence to timelines and quality guidelines in all activities
• To work hand in hand with Corporate Affairs team to meet the Physicians in allocated area to drive patient traffic via activities like Health Coach / Centre Visit / Continuous Medical Education / Health talk, etc
• Regular meet ups with the doctors (government and private) in catchment area
• Participate in defining sales efforts to increase existing market penetration
• To provide information to Corporate Affairs to compile the data on competitors and industry trends to help define strategy for the organization
• Provide key value drivers and solution-level messages to support marketing communications content creation for collateral, customer success stories, white papers, and website
• Provide support to patients and their family members by completing the following duties:
  • Assist patients in GL application, when necessary
  • Attend to patients’ complaints & grievances
  • Finding ways to improve overall patient care experience
  • To assist in executing patient retention program/activities
• Help and support the patient retention initiatives / patient education programs
• Answers questions the patients or partners (hospitals, sponsors, etc.) may have in timely manner
• Gather feedbacks from patients or prospect and share with internal teams
• Provide monthly report on patient movement and marketing activities
• Collaborate with team members to achieve better results
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Other duties and responsibilities as assigned from time-to-time
• Travel required: Up to 70% within the region

MINIMUM QUALIFICATIONS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Bachelor’s degree in Marketing / Public Relations / Corporate Communications
• Min 3-5 years of marketing / sales experience
• Strong leadership and consensus building skills
• Marketing management and strategic planning experience
• Proven track record in developing, planning and managing a marketing program
• Experience in the healthcare industry would be highly advantageous
• A self-starter with initiative and resourcefulness and an ability to work independently
• People skills; ability to relate to various constituencies
• Good planning and organizational skills
• Polished presentation and interpersonal skills
• Good knowledge of Microsoft office and Windows-based computer applications
• Excellent written and verbal communication skills
• Ability to handle many projects at once

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

• Responsible to coordinate the CCS team and support the clinical teammates with the implementation, development and maintenance of:
  • Quality programs and quality improvement initiatives;
  • Policies and Procedures (P&Ps);
  • Clinical risk management and patient safety programs;
  • Clinical education and ongoing mandatory in-service training;
  • Patient education programs.
• Assists in implementation and monitoring of country clinical goals to achieve desired results.
• Works in conjunction with the Country Chief Medical Officer and Operations Team to determine country goals and priorities.
• The function of each individual may vary depending on the needs and structure of the business.

Supervisory Responsibilities:

• Responsible for the clinical performance of DaVita’s Hemodialysis, Peritoneal Dialysis and Vascular Access clinical services teams as applicable within country.
• Responsible for the overall management of the countries clinical services team and clinical education teams as applicable.
• Supervises clinical services teammates including the hiring, promotion, correction, professional development, and discharge of teammates in conjunction with the People Services Manager.

Essential duties and responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Patient safety:
  • Monitor adverse occurrence reporting and investigation process within the country;
  • Ensure appropriate reporting of serious and critical adverse occurrences and supervise appropriate root cause analysis;
  • Supports with the appropriate follow up on adverse occurrence investigation process;
  • Provides follow up of critical adverse occurrences and those involving multiple patients and supervises the sentinel event review from a nursing perspective;
  • Supervises clinical teammates within their area of responsibility to ensure appropriate maintenance of safe clinical environments.
  • Oversees the clinical due diligence process and ensures required action plans are communicated and followed up.
• Quality improvement:
  • Promote and lead country Continuous Quality Improvement (CQI) activities;
  • Monitor implementation and report on country CQI initiatives.
  • Attend the Quality Assessment and Performance Improvement (QAPI) meetings on a routine basis or ensure the CSS are attending and providing feedback.

• Policy and procedure:
  • Ensure country procedures are aligned with the requirements of International policy;
  • Coordinate the P&P review and development process in accordance with policy;
  • Identify issues that require the establishment of clinical Policies and Procedures;
  • Recommend to the relevant International document owner modification to existing International policies or development of new policies;
  • Ensure regular review and implementation of country procedures.
• Education:
  • Ensure that all new clinical teammates complete the appropriate DaVita training programs;
  • Identify specific training needs within the country and implement action plans;
  • Ensure the timely completion of clinical training including mandatory in-service education programs;
  • Direct the implementation and revision of training materials;
  • Identify and communicate professional development needs and ensure a continuing education program is in place within the country;
  • Direct on-going education support for the clinics.
• Compliance/Regulatory:
  • Ensure adherence to the DaVita compliance program;
  • Ensure that proper documentation is submitted to the appropriate regulatory agencies;
  • Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach;
  • Ensure compliance with all laws, regulations and practice guidelines that impact nursing practice.
• Management and Leadership:
  • Provide coaching and clinical leadership to the Clinical Services Specialist, Clinical Educators and Head Nurses;
  • Ensure the team is providing support for and development of the clinical preceptors / mentors.
  • Participate in operations review process, provide reports with analysis as requested;
  • Participate in new product evaluations and ensure the best choices related to materials/ equipment’s / services directly related to clinical area;
  • Allocate resources according to country priorities;
  • Develop a collaborative and unified team.
• International requirements:
  • Works closely with the International Nursing Lead;
  • Provides reports to International clinical team as required;
  • Communicates any requests for policy changes to the International nursing Lead;
  • Attends International Nursing Lead meetings;
  • Ensures P&P and quality programs are implemented in accordance with International requirements;
  • Supervises the implementation of International clinical and quality program at country level.

Responsibilities:

• The Country Nursing Lead is responsible to coordinate a range of quality initiatives in their country including special projects and complex programs.
• The Country Nursing Lead is responsible to ensure appropriate support and education is provided to Teammates in their country.
• The Country Nursing Lead is responsible to support the country management team to achieve action plans to support achievement of country clinical goals.
• The Country Nursing Lead will receive a regular (weekly) update on the activities of the teammates under their direct supervision.
•  The Country Nursing Lead is responsible to oversee BLS, privileging, and competency assessments for all Teammates as applicable.
• The Country Nursing Lead is responsible to oversee the root cause analysis and action planning process to address areas of non-conformity.
• The Country Nursing Lead is responsible to review AOR monthly, to ensure actions plans are in place to address areas of concern and to lead the nursing investigation of critical adverse occurrences

Requirement:

• Bachelor and/or Master degree in Nursing is preferred but individuals with experience in leading a quality improvement program will be an added advantage.
• Minimum 5 years in a senior position in Renal and post basic.
• Minimum 3 to 5 years of progressive experience in Quality Management and Improvement in a healthcare facility.
• Familiar with clinic accreditations.
• Knowledge in Regulatory requirements, i.e. CKAPS.
• Must demonstrate integrity, sound judgment, demonstrated leadership skills, and strong interpersonal skills.
• Ability to approach staff about quality issues with tact and diplomacy.
• Excellent oral and written communication skills needed, strong organizational ability required. 
• Outstanding skills in data collection, analysis, and presentation.
• Experience in the use of spreadsheets (i.e. MS Excel) for QI-related data management.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position executes marketing strategies and manages stakeholder relations to enhance patient enrolment, retention, education, and revenue. This position works closely with Partner Engagements, Operations, Business Development, and Clinical teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Marketing
  • Develop marketing plans to enhance the Company’s brand and increase customer base
  • Implement marketing plans including digital marketing strategies (e.g., website, social media, SEO, online ads etc.)
  • Create content and messages for marketing collaterals (e.g., poster, leaflet, patient education materials, promotional materials) including proofreading and/or translation as needed
  • Coordinate crafting and dissemination of marketing collaterals across other departments and externally
• Stakeholder Relations
  • Develop & disseminate communications to internal and external stakeholders
  • Support the company’s participation in community outreach events (CSRs), conferences and other events
  • Develop and maintain partnerships with external stakeholders to boost market penetration via event collaboration and other efforts
  • Coordinate and support patient retention initiatives /patient education programs including patient satisfaction survey etc.
  • Assist in PR and crisis communications
• General
  • Other duties and responsibilities as assigned
  • Ensure adherence to timelines and quality guidelines in all activities
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required

• Bachelor’s degree in Marketing/PR/Corporate Comms/Journalism or relevant courses
• Min 5-7 years of Marketing/PR/Corporate Comms/Journalism/Advertising experience
• Proven track record in developing, planning, and managing marketing programs including digital marketing i.e., social media and website management
• Copywriting skills, creative writing skills, and ability to translate into multiple languages
• Experience in event management i.e., CSR, conferences, promotional events
• Experience in PR & crisis communications is a bonus
• Proficiency in basic Microsoft office suites primarily Excel, PowerPoint & Word
• Candidates from the healthcare industry would be highly advantageous although not a pre-requisite

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• Strong leadership and consensus-building skills
• A self-starter with the ability to work independently
• People skills; ability to relate to various constituencies
• Good planning and organizational skills
• Polished presentation and interpersonal skills
• Excellent written and verbal communication skills
• Ability to handle many projects at once
• Positive attitude and highly energetic

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB:

Responsible for the implementation of quality programs, policy and procedure training, clinical audits, Risk Assessment Audit, corrective actions and closure, supporting clinical education in their area of responsibility.  The function of each individual may vary depending on the needs and structure of the business. Provision of a quality nephrology service through consultation with the Regional Operation Manager (ROM) and Chief Medical Officer (CMO).

SUPERVISORY RESPONSIBILITIES:  Yes

Responsible for the clinical performance of hemodialysis and Vascular Access in clinical services teammates. Supervises clinical services teammates within their area of responsibility to ensure appropriate maintenance of safe clinical environments and the appropriate and safe provision of clinical care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

QUALITY OUTCOMES

• Supports Continuous Quality Improvement (CQI) activities in collaborative with Quality Team
• Monitors and follows up on AOR investigation process
  • Assists in the development, review, revision, and roll-out of clinical procedures
  • Assisting CMO/ ROM in the identification and development of clinic -specific education and outcome goals
  • Assists in implementation and monitoring of goals to achieve desired results
  • Benchmarks clinical audits, identifies and shares best practices
• Coordinates review and investigation of sentinel adverse occurrences and participates in correction planning and follow-up as requested
  • Provides training and monitors implementation of clinical policies and procedures in the center(s)
  • Performs external audits as indicated per audit policy and provide support in developing a plan of correction; works with FA, Quality Team, CMO and Regional Operation manager to ensure implementation and resolution of deficiencies
  • Provides timely submission of all reports and data collection requests to CMO/ ROM

EDUCATION

• Works with CMO/ ROM to Provides training and monitor to support the implementation of clinical policies and procedures in the center(s)
• Assisting in Implementation of teammates education programs which will include but not be limited to new teammate orientation program and Supports in-center teammate development
• Monitors trends and reports outcomes in the center(s) and QA/QI team provides education which assists the centers to improve outcomes
• Ascertains specific training needs in assigned region, develops and implements plan to address needs as agreed with the CMO/ ROM
• Assists in preceptor training program(s) as assigned
• Provides continuing education and in-services /materials to teammates and patients to improve knowledge base and to meet regulatory and safety requirements as needed
• Provides timely submission of all reports and data collection requests to corporate support teams
• Supports management training as needed
• Assists in corporate initiatives and special projects as assigned

ADDITIONAL

• Attends mandatory training as part of the onboarding process and continuing mandatory requirements
• Assumes responsibility for administrative/clerical duties as needed
• Travel : 50%

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Current valid APC
• Education commensurate with above licensure/registration, Diploma in Nursing/ Bachelor’s degree in nursing or associated field
• Minimum of five (5) years in nephrology nursing experience
• Minimum of 2 years’ experience at clinic management
• Experience in Clinical Quality Initiatives methodology and techniques preferred
• Experience in teaching the adult learner strongly preferred with demonstrated ability to communicate technical/medical information in lay terms as necessary
• Flexibility and ability to travel whenever required
• Intermediate computer skills in Word, Excel and Power Point with ability to create presentations and use the Internet effectively required

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for planning, developing and driving on organic and in-organic growth projects, business analysis, and market research initiatives. We seek the candidate for this position who are eager to expand their experience beyond an advisory role to see through business creation and business improvements that have a sustainable impact on organizations. This position is required to support the Director of Business Development and Growth, and to work closely with Finance and Operation Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

As Business Analyst, this role will involve:

• Support and drive the analysis and recommendations for overall organic projects (Expansion and DeNovos), as well as the market research and profitability simulation of individual projects.
• Support the strategic analysis, lead generation, and executions for in-organic projects (M&A, Hospital opportunities, etc.)
• Support the analysis and recommendations for the company to serve new patients and physicians in potential new areas (New modality, etc.,)
• Provide technical support for valuations and commercial and various due diligence (financial, legal, compliance, regulatory, etc.,) on potential M&A and partnership opportunity
• Prepare and maintain the list of competitors and physician partners in the market that help management plan and implement the strategy (“Sabermetrics”, etc.), and plan and execute to build effective relationships with them
• Conduct high quality quantitative analysis and advanced financial modelling that provides actionable insights, and be able to present them well
• Prepare high quality presentations and reports and the company’ leadership meeting materials
• Support senior management in various strategic, operations, and investment projects
• Coordinate and communicate regularly with a variety of other divisions within the company
• Keep abreast of latest industry developments within the region that may be relevant to the company

MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to fulfill the essential duties)

• Degree in Accounting, Business, or Finance from a recognised university, or Professional Accounting qualification(s)
• Strong work tenure: three to five years of relevant experience, preferably from an accounting advisory or corporate finance role with in depth knowledge of complex areas such as business combination, merger accounting, group restructuring, joint operations and revenue recognition.
• Analytical, strong business acumen and able to thrive in an unstructured environment
• Technologically savvy, experience with any data analytics software
• Experience and interest in internal and external communications, partnership development, etc.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), and Adobe Acrobat.
• Must possess excellent written and verbal skills in English and Bahasa
• Willing to travel and on short notice

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

The Partner Engagement is responsible to build the customer base and drive new haemodialysis patient acquisition by regularly promoting the services of DaVita Malaysia via meet up and various marketing activities to selected/targeted stakeholders; Nephrologists / Medical Officers / Medical Assistants / Haemodialysis Unit Nurses of government hospitals and private hospitals/clinics; Social Welfare Department; Private insurance companies and TPAs; Corporate clients.

• The candidate will drive and monitor the growth in terms of patient numbers within the targeted DaVita Malaysia Clinics (8 clinics in Perak/Pinang/Kedah/Perlis) and ensure the Company is on track to reach its planned target for the year.
• The candidate will assist patients in the smooth completion of the necessary procedures for DaVita enrolment (e.g. discharge from referral hospitals/clinics, submission of admission packet, DaVita Nephrologist consultation, Sponsorship application with Guarantee letter, etc.).
• The candidate will provide necessary follow-up to retain after patients enrolled in DaVita to improve their satisfaction with DaVita care services (e.g. attend to patients’ complaints & grievances, etc.)
• The candidate will work closely with Centre Teammates, Regional Operation Manager, other Partner Engagements teammates and HQ Marketing & Communication team to deliver results.
• The candidate will make a regular report about the progress of relationship building with key stakeholders as well as patient acquisition.
• The candidate will make necessary research on local competitors and industry trends to help define a strategy for the organization

Key qualities required of this individual will be enthusiasm for communications, relationship building, and proven sales experience to deliver results, with an ability to think and act independently, proactively, and collaborate effectively. The candidate should demonstrate passion and a proven track record. This individual will coach and provide advice to the Partner Engagements teammates, and will ultimately be considered a valued member of the Malaysia Operations team.

The following duties generally reflect the expectations of this position; however, these are not exhaustive.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Relationship building with patient referral source and other key stakeholders - Leading promotion of DaVita Malaysia in partnership with operations teams to drive new patient acquisition (organic growth).
• Patient Communication - Assist and follow up closely with patients to obtain necessary information for their decision-making in a timely manner together with Centre Teammates.
• Planning, Execution, and Reporting;
  • Develop an internal plan and strategic priorities to engage referral sources and inorganic growth opportunities.
  • Prepare and deliver marketing activities and appropriate presentation materials on service and company updates.
  • Prepare a Monthly report on the progress.
  • Attend bi-weekly patient pipeline meetings, and other relevant meetings/trainings invited or assigned.
• Partnership and alignment with local Operations team to ensure clear communications
• Agility and flexibility to apply business insights and research to communications activities
• Partner with other leaders on growth initiatives and market research
• Ensure adherence to timelines and quality guidelines (DaVita’s internal protocols and policies) in all activities
• Other duties as assigned, from time to time.
   

MINIMUM QUALIFICATIONS

Following are the qualifications and certifications associated for this job position:

• Diploma/Bachelor’s degree required
• Min 2-5 years direct sales experience, relationship building or marketing role in healthcare services or life sciences industries is referred, in particular pharma sales
• Proven track record of the ability to plan and execute relationship building to delivery results (i.e., identify targets, obtain contacts, build relationships, etc.)
• Comprehensive knowledge of digital communications and sales and relationship management tools (i.e., web and mobile platforms, etc.)
• Excellent communication skills, in both English and Bahasa Malaysia
• Ability to propose effective, innovative and original solutions
• Skilled at planning, project management, time management and decision-making
• Position to cover Northern area

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB: 

Responsible for assisting with generating purchase orders, following up with delivery of goods ordered, inventory control, analysing vendor’s performance, sourcing for products, analyse and extract relevant information from business data to help automate and optimize key processes and carries out responsibilities in accordance with the organization’s policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. 

• Regularly issuing purchase orders for indirect and direct materials to support dialysis operations.
• Act as a company liaison with vendors, assist in vendor selection and qualification, measure vendor performance and ensure that all terms and conditions of the Purchasing Contract are met with a focus on quality, price and delivery.
• Ascertain and assist in new vendor qualification.
• Assists in updating lead times, changes in price, delivery due dates and all other purchase order data to keep systems current.
• Expedite past due purchase orders.
• Assist in reschedule, cancel and/or adjust quantities as required.
• Assist in troubleshooting invoices for accounts payable team.
• Assist in the maintenance of purchase order files, and all other files pertaining to the purchasing function to allow for maximum information retrieval.
• Assist in review on accuracy of inventory consumption and balance.
• Assist in identifying opportunity to automate or optimize key processes.
• Assist in analysing vendors performance
• Other duties as assigned.

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.

• Bachelor Degree or equivalent education qualifications.
• Minimum 3 years of purchasing experience, preferably in a healthcare, FMCG environment and/or an equivalent combination of education and experience.
• Detail oriented and well organized to stay current with the daily flow of information
• Excellent written and interpersonal skills.
• Knowledge & experience in Procurement & Inventory control management.
• Ability to work independently, as well as with others in a team environment.
• Excellent project and priority management skills
• Proven troubleshooting and problem-solving abilities.
• Ability to work without direct supervision and make appropriate decisions.
• Proficient with MS Office Suite: Word, Excel, Outlook, PowerPoint.
• Knowledge in operating electronic purchasing/inventory system

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

Job locations:

• Bangsar (1)
• Sri Rampai, Wangsa Maju (1)
• Johor (1)

Roles and Responsibilities

• Report to the CMO in Kuala Lumpur
• Responsible for driving and spearheading clinical initiatives in their region
• Assist the dialysis unit Consultant Nephrologist(s) as necessary
•  Attend to the day-to-day medical needs of patients in a dialysis unit including interpretation of blood test results, wound care, etc.
• Attend to CODE BLUE situations
• To observe principles of infection and control are followed during care of patients
• To maintain good communication between patients and dialysis unit staff
• Participate in CNE training activities as well as health education to patients
• Assist in ensuring CKAP / UKAP / MSQH requirements are adhered to

Requirements

• MBBS or equivalent with a valid APC
• Experience in a dialysis unit treating end-stage kidney disease patients is preferable
• BLS / ACLS certification is preferable
• Able to work independently
• Able to travel
• Own transport
• Keen to learn and acquire new skills

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position will work with finance teams in Malaysia and International accounting teams in UK and US. You will be responsible to prepare journal entries, reconcile financial statements and accounts, and ensure data accuracy. You will report to Finance Manager and work with teams of other departments such as Procurement and Operation.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• To prepare all relevant accounting entries and the financial statements accurately every month end closing. To ensure the documentation of the financial records are well maintained
• To prepare the monthly supporting schedules and bank reconciliation within the reporting timelines and assist to resolve the unreconciling items timely and accurately
• Assist in preparing the monthly financial reports in accordance to US GAAP, IFRS and corporate requirements within the financial reporting timelines
• Assist in performing financial analysis as and when required
• To prepare the schedules for tax agents and auditors; and assist to respond to tax and auditor queries
• Assist in handling all statutory audits, regulatory and tax reporting obligations to meet the local requirements for the Malaysia legal entities
• Assist the finance manager in responding to inquiries from management team regarding financial results and ad-hoc inconsistencies to reconciliations
• Assist to perform the internal control procedures and to ensure the internal controls documentation are well maintained
• Supervise junior staff and provide guidance as and when needed
• Any other projects as assigned

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Bachelor's Degree in Accounting or equivalent (MIA)
• Min 5 years of relevant working experience
• Proven work experience as a Senior account executive
• Good Microsoft Excel skills
• Experience using Focus I, Oracle or Hyperion Essbase preferred but not necessary
• Experience in audit field is an added advantage
• Independent, meticulous, detailed and hands on with adequate analytical and co-ordination skills
• Team player with good interpersonal and communication skills

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

The role of this position includes providing financial, administrative and clerical support to the Company. You will be responsible to complete payments and control expenses by receiving, processing, verifying and reconciling invoices. You will report to Team Lead, Account Payable and work with teams of other departments such as Procurement and Operation.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Prepare and ensure timely payment for suppliers’/creditors’ for all DaVita Malaysia centres
• Ensuring all invoices are accurately coded for accounting purpose and adequately approved per the Approval matrix
• Work closely with procurement to ensure PO, DO & Invoices are received and endorsed
• Assist in daily full set accounting functions; including petty cash disbursement
• Assist in closing of monthly & yearly management accounts; working with auditors on statutory accounts
• Posting daily and month end transaction to ensure that transactions are captured in the accounting system on a timely basis
• Perform monthly supplier reconciliation
• Maintain and keep a proper filing of all documents
• To perform other ad hoc assignments as required

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Diploma in Accounting or equivalent
• Min 2 years relevant working experience, experience from a shared-service company will be advantageous
• Hardworking, meticulous, and detail oriented
• Ability to handle multiple projects
• Good knowledge in Microsoft Office
• Self-starter, highly independently

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

The Project Manager is responsible for ensuring DaVita’s clinic construction and renovation projects, as well as equipment installations, are carried out properly according to the scope of work including budgets, specifications, schedules, and all applicable guidelines of state and local regulations.

Key qualities required of this individual will be enthusiasm for project management and coordination with interdepartmental functions and external partners to carry out the works, with an ability to think and act independently, proactively, and collaborate effectively.

The following duties generally reflect the expectations of this position; however, these are not exhaustive.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Responsible for overall construction project management, which included but not limited to planning, implementation, execution, and completion of project successfully within the stipulated time, budget and quality
• Understand the regulatory (Ministry of Health, CKAPS, Local Council, and Fire department) requirements and support in the preparation of project planning, master schedule, and details contents/activities
• Review and prepare drawings, the scope of work for construction and medical equipment, contractual specifications, tender documents, and contracts with contractors
• Evaluate bid proposal staying within budgetary guidelines
• Coordinate internal resources and third parties/vendors, e.g. Consultants and Contractors/Suppliers, to execute all projects
• Monitor the progress of project implementation and attend site meetings/inspections to ensure that on-site construction works are carried out as per drawings and specifications according to the work program, contracts, specifications, and local regulations and requirements
• Lead and coordinate work amongst the company (Operation, Clinical, Legal, Compliance, Procurement) and project team (Project consultant and Contractors)
• Responsible for organizing and attending internal construction project meetings bi-weekly with forecast progress and risk in advance and preparing minutes and meeting notes as and when required
• Deliver monthly project-specific reports and ensure clear, accurate, and efficient records to the immediate superior and the management
• Prepare weekly and monthly personal activities forecast and submit every 1st day of the week/month to immediate superior
• Responsible for documenting all project-related communication and activities as per the company standards
• Maintain effective project consultant and contractor contact at all times
• Ensure adherence to timelines and quality guidelines (DaVita’s internal protocols and policies) in all activities
• Other duties as assigned from time to time

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Diploma/Bachelor’s degree required, preferably degree in Project management, Architectural, or Civil/Structural Engineering
• Minimum 8-10 years of relevant working experience in the construction field (preferably hospitals or clinics) with the ability to manage project
• Solid technical knowledge of structural, architectural (finishing) or M & M&E works
• Hands-on experiences at a construction site, ability to lead, manage, coordinate and plan activities
• Good ability with multi-tasking
• High level of integrity, resourceful, result and detail-oriented
• Good interpersonal skills to communicate with other team members, as well as create a strong business relationship with external partners
• Computer literate and proficient in Microsoft Office, Microsoft Project and AutoCAD
• Excellent communication skills (verbal & written) in both English and Bahasa Malaysia
• Ability to propose practical, innovative and original solutions
• Skilled in planning, project management, time management and decision-making

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position supports event planning and execution for company annual engagement day, CSR project and awards presentation night.

SUPERVISORY RESPONSIBILITIES: No 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Assist in organizing employees’ engagement event (DaVita Way Day, Village Service Project & Night of Honour)
  
  • Planning of event and activities including creating detailed agenda, creating work plan, identifying and negotiating with vendors, surveying, idea brainstorming etc.
  • All event communications including inviting attendees, RSVP compilation, reminders, event booklet etc.
  • Execution of event and activities including procuring items, performing floor manager tasks, liaising with vendors, coordinate committees etc.
  • Create slideshows and compile deck from teammates for event including business update deck, Circle of Life photos, CSR deck, award recipient slideshow etc.
  • Post event reporting and follow up
• Other duties and responsibilities as assigned
• Ensure adherence to timelines and quality guidelines in all activities
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• This is a temporary post from July 2022 – October 2022 (4 months) 

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• 1-2 years of relevant working experience (project/ event management etc.)
• Hands-on experience in organizing formal events
• Able to travel independently e.g., site visits, procure items etc. 

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for Compensation and Benefits including payroll function.

SUPERVISORY RESPONSIBILITIES:  No

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Champion the payroll system and run the payroll process with 100% data accuracy in a timely manner
• Responsible for all statutory contributions; ensure compliance with the latest statutory legislation and all statutory deadlines are met on a monthly/yearly basis
• Ensure remuneration & benefits entitlement are processed accurately
• Reconciliation of payroll reports and generating payroll-related monthly reports timely basis
• Maintain and upkeep all payroll reports for audit purposes
• Collaboration with the payroll vendor on system updates and maintenance
• Manage and implement the annual pay review process accurately
• Participate in the compensation and benefits exercise/survey and conduct market salary survey
• Assist in the Annual payroll budgeting
• Provide monthly payroll analysis reports
• Provide regular feedback and proactive communication to employees regarding payroll related enquiries with excellent written and verbal communications
• Explore opportunities to simplify the payroll process
• Administer Socso and EIS claims and act as the contact point to liaise with government authorities on payroll-related matters including payroll audits
• Champion time attendance (Leave module) system including keeping track of attendance and administering leave records
• Work closely with the Tax Consultant / IRB representatives and other external stakeholders to ensure correct tax and statutory deductions/regulations are applied

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Min. Diploma in any field or HR professional certificate
• At least 3 years of related working experience
• Possess own transport and willing to travel
• Well-verse with Local law and regulations including statutory contributions
• Great attention to detail and confidentiality
• Fast learner and passion with numbers
• Good communication skills
• With high integrity and good interpersonal skills
• Independent and self-motivated

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position executes marketing strategies and manages stakeholder relations to enhance patient enrolment, retention, education, and revenue. This position works closely with Partner Engagements, Operations, Business Development, and Clinical teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Marketing
  • Assist to develop marketing plans to enhance the Company’s brand and increase customer base
  • Assist to implement marketing plans including digital marketing strategies (e.g., website, social media, SEO, online ads etc.)
  • Support in creating content and messages for marketing collaterals (e.g., poster, leaflet, patient education materials, promotional materials) including proofreading and/or translation as needed
  • Coordinate crafting and dissemination of marketing collaterals across other departments and externally
• Stakeholder Relations
  • Assist in communications to internal and external stakeholders
  • Support the company’s participation in community outreach events (CSRs), conferences and other events
  • Assist to develop and maintain partnerships with external stakeholders to boost market penetration via event collaboration and other efforts
  • Help and support the patient retention initiatives /patient education programs including patient satisfaction survey etc.
  • Assist in PR and crisis communications
• General
  • Other duties and responsibilities as assigned
  • Ensure adherence to timelines and quality guidelines in all activities
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required

• Bachelor’s degree in Marketing/PR/Corporate Comms/Journalism or relevant courses
• Min 3-5 years of marketing/PR/Corporate Comms/Journalism/advertising experience
• Proven track record in managing marketing programs including digital marketing i.e., social media and website management
• Copywriting skills, creative writing skills and ability to translate into multiple languages
• Experience in event management i.e., CSR, conferences, promotional events
• Experience in PR & crisis communications is a bonus
• Proficiency in basic Microsoft office suites primarily Excel, PowerPoint & Word
• Candidates from the healthcare industry would be highly advantageous although not a pre-requisite

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• A self-starter with the ability to work independently
• People skills; ability to relate to various constituencies
• Good planning and organizational skills
• Polished presentation and interpersonal skills
• Excellent written and verbal communication skills
• Ability to handle many projects at once
• Positive attitude and highly energetic

LANGUAGE SKILLS

Fluent in the written and verbal skills (English and Malay) preferred to successfully perform the essential functions, duties, and responsibilities of the position.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for management and oversight for the stock and procurement process for medical supplies, capital equipment, and any other purchases necessary for operation of DaVita Malaysia. This position works closely with supplier representatives, finance and center operations teams to place orders and follow up on supply needs, while performing business analytics and leading strategic initiatives for cost savings.

SUPERVISORY RESPONSIBILITIES: Manage a team of 2

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Oversee all purchasing functions
  • Ensure compliance to all purchasing related Policies and Procedures at all times
  • Sourcing for routine and ad hoc purchase requests from internal customers
  • Manage the tender process
  • Communicate and follow up on product shortages and recalls
• Vendor Management
  • Analyze past years spend trends to forecast volume for upcoming years and lead team in regular RFP process, Analyze and evaluate vendor proposals.
  • Liaise with suppliers on the sourcing of new products, price negotiations, quality, volume, lead times, contract and payment terms, obtaining various quotations and contract agreements
  • Evaluate suppliers and meet up with potential ones on a regular basis to build business relationship
• Manage inventory to ensure that all centers have sufficient stocks and appropriate stock holding at all times
  • Create and distribute monthly reports for finance and operations
  • Review and manage inventory holdings are at its appropriate level at all times
  • Compile and reconcile monthly inventory physical counts
  • Assist in per treatment costing analysis and any other consumables analysis on materials used in the centers
  • Develop minimum and maximum stock levels for each center, with set reorder points
• Drive cost saving initiatives on supplies
• Maintain positive business relationships with internal customers and external suppliers
  • Develop training program for FAs and Center Inventory Champions
• Attending all centres inventory physical count by stages and plan schedule ahead.

MINIMUM QUALIFICATIONS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Bachelor’s degree or equivalent is required. Business major is preferred
• Minimum of 7 years’ of relevant experience with at least 3 years at a Supervisor/ Manager capacity
• Experience using computer-based data management system required
• Experience in medical/healthcare industry preferred
• Intermediate computer skills and proficiency in MS Excel required; basic skills and proficiency in MS Word and Outlook required.
• With regulated Pharmacist background will be an added advantage.

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

To assists FP&A Lead in identifying opportunities to improve operational/business efficiencies and using business analytics outcome to influence stakeholders and synthesizes into implementation strategies to meet key business objectives

SUPERVISORY RESPONSIBILITIES: None at present
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Conduct quantitative and qualitative analyses on a broad array of issues across disciplines, projects, and functional areas as assigned
• Prepare preliminary analysis for project teams, and/or department management on any initiatives as requested.
• Support facility-level annual budget and monthly rolling forecast
• Collaborate with Operations team on budget and forecast process as needed
• Prepare preliminary interpretations/commentaries and analysis on P&L and related operating reports aiming to create “actionable insights” for operation and management team
• Analyze variance to budget for all line-items with variance for the month, and provide analyses to the Monthly Financial Review (MFR) report
• Distribute monthly P&L, variance analysis and other related reports as needed; perform follow up analysis and respond to questions from the field/operation team
• Monitoring of fluctuation of inventory costs, dealing closely with the relevant departments involved to find root cause and solution
• Proactive interaction with operation team and other functional departments to provide inputs
• Perform ad-hoc reports/analysis as assigned

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree in related area required; Business management/ Finance
• Minimum of three (3) years’ of business/finance analyst experiences
• Advance computer skills and proficiency in MS Excel and Powerpoint
• Confidence to express opinions and ability to explain financial issues to non-financial management
   

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB:

This position supports DaVita’s operations in Malaysia in providing paralegal support to the Senior Legal Counsel – Malaysia, and Singapore, with a special emphasis on legal/regulatory and corporate governance matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. 

• Support day-to-day operational legal and regulatory needs
• License application and renewal process – application and renewal tracking, establishing a good rapport with licensing agencies and staying updated on changing regulations.
• Coordinate corporate filings for legal entities and support their licensing and company secretarial requirements
• Management and organization of contracts (CONGA)
• Assist with uploading of documents on legalese (mainly corporate secretarial documents)
• Keeping track of agreements for stamping and filing them
• Assist with the renewal of data protection licenses (keeping track of renewal and payments for the licenses)
• Assisting in managing the tracker ie, keeping track of expiry dates of tenancy and physician agreements for our 40 clinics
• Support in outside counsel management and billing
• Assist in drafting simple agreements and standard agreements eg. renewals, amendments, terminations, NDAs
• Assist in preparing and maintaining contract templates
• Coordinate execution of contracts

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience are required to fulfill the essential duties, including computer skills as required.

• Certification in legal studies, and/or knowledge in company law, contract law and basic legal principles gained from practical experience
• 1 - 3 years experience working as a paralegal or legal administrative assistant in a law firm, co-sec services firm, or in-house legal department
• Ability to prioritize and adapt based on changing priorities
• Solid reasoning, critical thinking, and problem-solving abilities
• Basic analytical skills and ability to deliver efficiently
• Basic knowledge of the law is required.
• Proficiency in relevant IT skills, e.g. advanced word processing, Excel, and Powerpoint skills

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

This position is responsible for Human Resources Administrative functions including assist on recruitment activities, Training and Development and preparation of monthly reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Assist the PS Team Lead in HR Operations and administrative activities;
• Administer workday system - creation of position and teammates ID, update for leaver’s on timely manner;
• Assist for the enrollment of Group Term life and medical benefits for new joiners, termination of account for leavers on timely manner;
• Assist on preparation of letters, HR trackers and monthly reporting;
• Update and maintain payroll movement and teammates confirmation on timely manner;
• Update organisation chart on timely manner;
• Maintain and upkeep of personal file on timely manner;
• Maintain and update the MS Outlook address book;
• Assist on coordinate on-boarding process and setup of workstation for new joiners;
• Assist in recruitment activities including interview arrangement and make job offer to potential candidates;
• Assist on the application and renewal of licenses, work visa and corporate insurance;
• Assist on insurance billing;
• Assist on Employee Engagement survey, if required;
• Assist on the overall training administration which includes training applications, HRDF submission and claims, training plan and coordinate on internal and external trainings;
• Assist on Post Basic Course enrollment for Nurses and in-charge for hostel arrangement, if necessary;
• Assist in HR Operations and administrative activities;
• Any other administrative task as and when required.

MINIMUM QUALIFICATIONS:

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Min. Diploma in any field or HR professional certificate;
• Proficient in Ms. Word, Excel and Powerpoint;
• Basic knowledge of Malaysia labour law - employment act, statutory requirement;
• Good command in English and Bahasa Malaysia;
• Good interpersonal and communications skills; 
• Positive working attitude, independent and good teamwork player;
• Self-motivated and multitasking, able to work with tight deadlines;

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com

GENERAL PURPOSE OF THE JOB

The purpose of this role is to provide front office assistance as well as to provide general admin support.

SUPERVISORY RESPONSIBILITIES: No.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Provide front desk support by managing the reception, telephone, mail, courier, dispatch services, photocopying, printing, stationaries etc
• Administer travel booking, including air travel, car rental, hotel booking and cleaning services.
• Organize, arrange and set up teleconferences, meetings, travel requests including ticketing, hotel and ground arrangements.
• Provide word processing support such as reporting and preparing presentation materials
• Provide general office support – eg. Parking card / access card registration for new hires.
• Track incoming documents for signature, distribution and filing.
• Telephone screening and answering, particularly when Manager is away from office.
• Screen and open all mail except Private & Confidential items. Prioritize mail to the attention of Manager.
• Handling/ dealing with correspondence, calls, queries etc.
• Organise department meetings and occasional social events
• Manage databases, files and records, manuals, documents, correspondences
• Handle requests for office stationery
• Perform other ad-hoc function as assigned by Office Manager.
• Monitoring and ordering inventory for office and break room supplies
• Filing and organizing records, invoices and other important documentation
• Submitting work orders and scheduling repairs for general office space and equipment
• Ordering repairs for office equipment and maintenance, connecting with and escorting vendors

MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)

• Diploma in any fields with at least 3 years of related experience in a medium sized office environment.
• Good IT skills.
• Working knowledge of office equipment

To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com