Career Growth
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we are poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Here is what you can expect when you join our Village:
- A "community first, company second" culture based on Core Values that really matter.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for our patients.
- Join a team that is striving to be the best healthcare provider in the world.
Career Opportunities
GENERAL PURPOSE OF THE JOB
This position is responsible for the delivery of all dialysis related nursing services for the End Stage Renal Disease patient in a chronic setting.
SUPERVISORY RESPONSIBILITIES: No
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Supervises and performs direct patient care including but not limited to taking and monitoring vital signs, initiation and termination of dialysis, documentation, physical assessment of patients and patient treatments, taking and transcription of physician’s orders, drawing and documentation or ordered laboratory work
- Notes signs of trauma, patient’s general physical and mental condition, reviews dialysis orders, documents observations in patient medical records
- Analyzes patient assessments, laboratory data and, when concerns are noted, brings issues to the attention of the physician
- Communicates all emergencies, patient life-threatening complications and related incidents to supervisor, Medical Director, Regional Operations Manager and Facility Administrator
- Assesses patient and family learning readiness and provides appropriate information on renal disease, prescribed dialysis treatment, and medical regimen and its impact on the patient’s state of health and well-being
- Provides dialysis therapy, including but not limited to formulating dialysis plan per physician orders, weight and rate of ultrafiltration, verifying safety measures are in place and complied with, administering medications or other appropriate treatments, discontinuing dialysis according to established procedure, documenting all activity appropriately
- Instructs patients on pre- and post-dialysis care
- Administers patient quality care in a considerate, respectful manner
- Participates in the development and implementation of the patient’s short and long term plan of care and monthly progress note
MINIMUM QUALIFICATIONS
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- Registered as a general nurse with Malaysia Nursing Board
- Current annual practicing certificate
- Holds an approved nephrology nursing qualification, post-basic qualification for nephrology
- Intermediate computer skills in Word, Excel and Power Point with ability to create presentations and use the Internet effectively required
WORK ENVIRONMENT
Job required tasks normally involve minimal exposure to blood, body fluids or tissues, but may require performing unplanned tasks. The normal work routine involves minimal exposure to blood, body fluids or tissues; however, exposure or potential exposure may be required as a condition of employment and appropriate personal protection measures are required in those instances.
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@
Location: Negeri Sembilan, Johor and Selangor. (5 positions)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Report to the CMO in Kuala Lumpur
- Responsible for driving and spearheading clinical initiatives in their region
- Assist the dialysis unit Consultant Nephrologist(s) as necessary
- Attend to the day-to-day medical needs of patients in a dialysis unit including interpretation of blood test results, wound care, etc.
- Attend to CODE BLUE situations
- To observe principles of infection and control are followed during care of patients
- To maintain good communication between patients and dialysis unit staff
- Participate in CNE training activities as well as health education to patients
- Assist in ensuring CKAP / UKAP / MSQH requirements are adhered to
REQUIREMENTS:
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- MBBS or equivalent with a valid APC
- Experience in a dialysis unit treating end-stage kidney disease patients is preferable
- BLS / ACLS certification is preferable
- Able to work independently
- Able to travel
- Own transport
- Keen to learn and acquire new skills
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
GENERAL PURPOSE OF THE JOB
Healthcare data analysts oversee clinical data management and analytics. Responsible for compiling and organizing healthcare data, analyzing data to assist in delivering optimal healthcare management, and communicating their findings with management. To succeed in this role, you should be analytical and resourceful. You should also be an excellent communicator who’s able to tell the story behind raw data to non-technical audiences. If you also have experience in the healthcare industry, we’d like to meet you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Compiling and organizing healthcare data.
- Create and validate record-keeping processes
- Pull and integrate data from disparate sources (e.g. cost and claims or clinical data)
- Evaluate and preprocess raw information
- Investigating data to find patterns and trends.
- Build models that capture a wide range of health care operations
- Present and explain information in an accessible way (e.g budgeting reports)
- Suggest ways to both increase healthcare quality and reduce costs (e.g. money spent in R&D)
- Collaborate with management and internal teams to implement and evaluate improvements
HEALTHCARE DATA ANALYST REQUIREMENTS:
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- Education: Bachelor or Master’s degree in any of MIS, IT Engineering, Business, Health Informatics, Actuarial Science, Statistics, or Mathematics, or in a related field
- Experience: 2+ years experience in an analytic role.
- Working experience as a healthcare data analyst and experience at a pharmaceutical or biotechnological company, or with a consulting firm
- Skill:
- Quantitative analysis with a demonstrated focus in statistics and analytics, as well as experience with coding languages (e.g. R, Python, SAS, SQL) to query and extract data.
- Method of Data visualization (e.g. Power BI, Tableau, Qlik Sense)
- Statistics analysis to create prediction model (e.g. Minitab, SPSS)
- Collaborative skills:
- To Work effectively with key stakeholders on complex cross-team or work group projects
- Business Communication
- Reporting skill
- Problem-solving skills: They require excellent problem-solving skills and a keen eye for details to carefully assess and accommodate detailed project requirements
- Computer skills: Microsoft Office tools, especially PowerPoint, Excel, Access, and Word for data analysis and presentation
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
GENERAL PURPOSE OF THE JOB
This position is a key member of DaVita’s field management team. This position is responsible for the general management and oversight of operations. This position provides strategic and tactical leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability.
SUPERVISORY RESPONSIBILITIES：Yes
Position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, salary adjustments, and termination of direct reports. Position has general, overall responsibility for teammate decisions within region.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive
- Develop and execute strategic operating plans and goals for assigned division
- Track metrics and success criteria including ROI for all activities
- Analyze current center trends impacting patient service delivery
- Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions
- Lead the creation and implementation of teammate development processes and succession planning including mentoring, coaching, and modeling appropriate leadership behaviors
- Manage financial and revenue growth, operations and labor management, contract management, and clinical outcomes within the division
- Fulfill broad-reaching, strategic responsibility for the development and implementation of proactive programs, operational improvements, communications, and other division-specific general management responsibilities
- Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats); analyze and implement effective responses
- Participate actively in joint venture business meetings as applicable
- Maintain a liaison relationship between the corporate office and field operations
- Develop positive work relationships with all levels of management and other departments in the Village; work collaboratively with field management, legal, finance
- Maintain an open line of communication with the General Manager regarding the oversight of Field Operations
- Develop and maintain effective relationships with physicians consistent with DaVita code of conduct and Compliance Commandments
- Build and maintain a team of knowledgeable, skilled teammates (including management) who function in compliance with all regulatory requirements and the DaVita mission and values
- Travel required: up to 80%
Teammate Management
- Provide leadership to direct reports and strategic leadership to region
- Help direct reports overcome any organizational obstacles encountered
- Develop and foster a positive, fulfilling work environment within the division
- Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company
- Identify and implement methods that enable all region teammates to excel in their assigned roles in a team environment; develop and foster a positive work environment
- Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct reports to create professional development goals
- Review, analyze, and implement staffing plans that promote the most effective use of teammates
- Oversee and/or manage all teammate employment activity effectively and professionally including hiring, promoting, job performance, evaluations, compensation, teammate relations, disciplinary actions, and terminations
- Initiate strategic educational program development for division to ensure teammates remain up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate work output
MINIMUM QUALIFICATIONS
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- Minimum Bachelor’s degree in any field is required
- At least seven (7) years’ progressive management experience required
- Healthcare provider operating experience strongly preferred, dialysis or similar provider services experience preferred
- Demonstrated track record of successful fiscal and operating management; demonstrated financial expertise
- Demonstrated experience in planning and managing at strategic and operational levels
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
- Excellent People Management skills
- Possess own transport and willing to travel
- Position is based at Central region
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@
GENERAL PURPOSE OF THE JOB
- Responsible to coordinate the CCS team and support the clinical teammates with the implementation, development and maintenance of:
- Quality programs and quality improvement initiatives;
- Policies and Procedures (P&Ps);
- Clinical risk management and patient safety programs;
- Clinical education and ongoing mandatory in-service training;
- Patient education programs.
- Assists in implementation and monitoring of country clinical goals to achieve desired results.
- Works in conjunction with the Country Chief Medical Officer and Operations Team to determine country goals and priorities.
- The function of each individual may vary depending on the needs and structure of the business.
Supervisory Responsibilities:
- Responsible for the clinical performance of DaVita’s Hemodialysis, Peritoneal Dialysis and Vascular Access clinical services teams as applicable within country.
- Responsible for the overall management of the countries clinical services team and clinical education teams as applicable.
- Supervises clinical services teammates including the hiring, promotion, correction, professional development, and discharge of teammates in conjunction with the People Services Manager.
Essential duties and responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Patient safety:
- Monitor adverse occurrence reporting and investigation process within the country;
- Ensure appropriate reporting of serious and critical adverse occurrences and supervise appropriate root cause analysis;
- Supports with the appropriate follow up on adverse occurrence investigation process;
- Provides follow up of critical adverse occurrences and those involving multiple patients and supervises the sentinel event review from a nursing perspective;
- Supervises clinical teammates within their area of responsibility to ensure appropriate maintenance of safe clinical environments.
- Oversees the clinical due diligence process and ensures required action plans are communicated and followed up.
- Quality improvement:
- Promote and lead country Continuous Quality Improvement (CQI) activities;
- Monitor implementation and report on country CQI initiatives.
- Attend the Quality Assessment and Performance Improvement (QAPI) meetings on a routine basis or ensure the CSS are attending and providing feedback.
- Policy and procedure:
- Ensure country procedures are aligned with the requirements of International policy;
- Coordinate the P&P review and development process in accordance with policy;
- Identify issues that require the establishment of clinical Policies and Procedures;
- Recommend to the relevant International document owner modification to existing International policies or development of new policies;
- Ensure regular review and implementation of country procedures.
- Education:
- Ensure that all new clinical teammates complete the appropriate DaVita training programs;
- Identify specific training needs within the country and implement action plans;
- Ensure the timely completion of clinical training including mandatory in-service education programs;
- Direct the implementation and revision of training materials;
- Identify and communicate professional development needs and ensure a continuing education program is in place within the country;
- Direct on-going education support for the clinics.
- Compliance/Regulatory:
- Ensure adherence to the DaVita compliance program;
- Ensure that proper documentation is submitted to the appropriate regulatory agencies;
- Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach;
- Ensure compliance with all laws, regulations and practice guidelines that impact nursing practice.
- Management and Leadership:
- Provide coaching and clinical leadership to the Clinical Services Specialist, Clinical Educators and Head Nurses;
- Ensure the team is providing support for and development of the clinical preceptors / mentors.
- Participate in operations review process, provide reports with analysis as requested;
- Participate in new product evaluations and ensure the best choices related to materials/ equipment’s / services directly related to clinical area;
- Allocate resources according to country priorities;
- Develop a collaborative and unified team.
- International requirements:
- Works closely with the International Nursing Lead;
- Provides reports to International clinical team as required;
- Communicates any requests for policy changes to the International nursing Lead;
- Attends International Nursing Lead meetings;
- Ensures P&P and quality programs are implemented in accordance with International requirements;
- Supervises the implementation of International clinical and quality program at country level.
Responsibilities:
- The Country Nursing Lead is responsible to coordinate a range of quality initiatives in their country including special projects and complex programs.
- The Country Nursing Lead is responsible to ensure appropriate support and education is provided to Teammates in their country.
- The Country Nursing Lead is responsible to support the country management team to achieve action plans to support achievement of country clinical goals.
- The Country Nursing Lead will receive a regular (weekly) update on the activities of the teammates under their direct supervision.
- The Country Nursing Lead is responsible to oversee BLS, privileging, and competency assessments for all Teammates as applicable.
- The Country Nursing Lead is responsible to oversee the root cause analysis and action planning process to address areas of non-conformity.
- The Country Nursing Lead is responsible to review AOR monthly, to ensure actions plans are in place to address areas of concern and to lead the nursing investigation of critical adverse occurrences
Requirement:
- Bachelor and/or Master degree in Nursing is preferred but individuals with experience in leading a quality improvement program will be an added advantage.
- Minimum 5 years in a senior position in Renal and post basic.
- Minimum 3 to 5 years of progressive experience in Quality Management and Improvement in a healthcare facility.
- Familiar with clinic accreditations.
- Knowledge in Regulatory requirements, i.e. CKAPS.
- Must demonstrate integrity, sound judgment, demonstrated leadership skills, and strong interpersonal skills.
- Ability to approach staff about quality issues with tact and diplomacy.
- Excellent oral and written communication skills needed, strong organizational ability required.
- Outstanding skills in data collection, analysis, and presentation.
- Experience in the use of spreadsheets (i.e. MS Excel) for QI-related data management.
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Patient Care - Impact patient lives and deliver optimal clinical outcomes
Success at a DaVita dialysis facility is measured by how well patients respond to their dialysis treatments. The FA is responsible for monitoring patient clinical outcomes utilizing DaVita's quality metric (DQI) in coordination with doctors, nurses and the interdisciplinary team.
Teamwork - Develop, mentor, and inspire a cohesive team
Our best FAs thrive when they build a team of clinicians to achieve optimal results. FAs interview and hire, monitor compliance, conduct teammate evaluations, lead teammate satisfaction initiatives and incorporate Core Values within all aspects of the clinic.
Financial Management - Drive bottom line results
Successful FAs ensure the complete operation and performance of their clinic including all financial aspects. FAs manage budgets, forecast expenses, communicate with vendors, order supplies, and ensure compliance with public health and safety standards.
MINIMUM QUALIFICATIONS:
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- Registered as a general nurse with Malaysia Nursing Board
- Current annual practicing certificate
- Minimum five years current relevant nursing experience
- Holds an approved nephrology nursing qualification, post-basic qualification for nephrology
- Scheduling flexibility and ability to travel required
- Current driver’s license in state of residence and insurable driving record required
- Intermediate computer skills in Word, Excel and Power Point with ability to create presentations and use the Internet effectively required
WORK ENVIRONMENT
Job required tasks normally involve minimal exposure to blood, body fluids or tissues, but may require performing unplanned tasks. The normal work routine involves minimal exposure to blood, body fluids or tissues; however, exposure or potential exposure may be required as a condition of employment and appropriate personal protection measures are required in those instances.
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@
GENERAL PURPOSE OF THE JOB
To assists FP&A Lead in identifying opportunities to improve operational/business efficiencies and using business analytics outcome to influence stakeholders and synthesizes into implementation strategies to meet key business objectives
SUPERVISORY RESPONSIBILITIES: None at present
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Conduct quantitative and qualitative analyses on a broad array of issues across disciplines, projects, and functional areas as assigned
- Prepare preliminary analysis for project teams, and/or department management on any initiatives as requested.
- Support facility-level annual budget and monthly rolling forecast
- Collaborate with Operations team on budget and forecast process as needed
- Prepare preliminary interpretations/commentaries and analysis on P&L and related operating reports aiming to create “actionable insights” for operation and management team
- Analyze variance to budget for all line-items with variance for the month, and provide analyses to the Monthly Financial Review (MFR) report
- Distribute monthly P&L, variance analysis and other related reports as needed; perform follow up analysis and respond to questions from the field/operation team
- Monitoring of fluctuation of inventory costs, dealing closely with the relevant departments involved to find root cause and solution
- Proactive interaction with operation team and other functional departments to provide inputs
- Perform ad-hoc reports/analysis as assigned
QUALIFICATIONS & REQUIREMENTS
- Bachelor’s degree in related area required; Business management/ Finance
- Minimum of three (3) years’ of business/finance analyst experiences
- Advance computer skills and proficiency in MS Excel and Powerpoint
- Confidence to express opinions and ability to explain financial issues to non-financial management
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
GENERAL PURPOSE OF THE JOB:
This position supports DaVita’s operations in Malaysia in providing paralegal support to the Senior Legal Counsel – Malaysia, and Singapore, with a special emphasis on legal/regulatory and corporate governance matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
- Support day-to-day operational legal and regulatory needs
- License application and renewal process – application and renewal tracking, establishing a good rapport with licensing agencies and staying updated on changing regulations.
- Coordinate corporate filings for legal entities and support their licensing and company secretarial requirements
- Management and organization of contracts (CONGA)
- Assist with uploading of documents on legalese (mainly corporate secretarial documents)
- Keeping track of agreements for stamping and filing them
- Assist with the renewal of data protection licenses (keeping track of renewal and payments for the licenses)
- Assisting in managing the tracker ie, keeping track of expiry dates of tenancy and physician agreements for our 40 clinics
- Support in outside counsel management and billing
- Assist in drafting simple agreements and standard agreements eg. renewals, amendments, terminations, NDAs
- Assist in preparing and maintaining contract templates
- Coordinate execution of contracts
MINIMUM QUALIFICATIONS
Education, licenses, certifications, and experience are required to fulfill the essential duties, including computer skills as required.
- Certification in legal studies, and/or knowledge in company law, contract law and basic legal principles gained from practical experience
- 1 - 3 years experience working as a paralegal or legal administrative assistant in a law firm, co-sec services firm, or in-house legal department
- Ability to prioritize and adapt based on changing priorities
- Solid reasoning, critical thinking, and problem-solving abilities
- Basic analytical skills and ability to deliver efficiently
- Basic knowledge of the law is required.
- Proficiency in relevant IT skills, e.g. advanced word processing, Excel, and Powerpoint skills
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
GENERAL PURPOSE OF THE JOB
This position is responsible for Human Resources Administrative functions including assist on recruitment activities, Training and Development and preparation of monthly reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Assist the PS Team Lead in HR Operations and administrative activities;
- Administer workday system - creation of position and teammates ID, update for leaver’s on timely manner;
- Assist for the enrollment of Group Term life and medical benefits for new joiners, termination of account for leavers on timely manner;
- Assist on preparation of letters, HR trackers and monthly reporting;
- Update and maintain payroll movement and teammates confirmation on timely manner;
- Update organisation chart on timely manner;
- Maintain and upkeep of personal file on timely manner;
- Maintain and update the MS Outlook address book;
- Assist on coordinate on-boarding process and setup of workstation for new joiners;
- Assist in recruitment activities including interview arrangement and make job offer to potential candidates;
- Assist on the application and renewal of licenses, work visa and corporate insurance;
- Assist on insurance billing;
- Assist on Employee Engagement survey, if required;
- Assist on the overall training administration which includes training applications, HRDF submission and claims, training plan and coordinate on internal and external trainings;
- Assist on Post Basic Course enrollment for Nurses and in-charge for hostel arrangement, if necessary;
- Assist in HR Operations and administrative activities;
- Any other administrative task as and when required.
MINIMUM QUALIFICATIONS:
Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.
- Min. Diploma in any field or HR professional certificate;
- Proficient in Ms. Word, Excel and Powerpoint;
- Basic knowledge of Malaysia labour law - employment act, statutory requirement;
- Good command in English and Bahasa Malaysia;
- Good interpersonal and communications skills;
- Positive working attitude, independent and good teamwork player;
- Self-motivated and multitasking, able to work with tight deadlines;
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
GENERAL PURPOSE OF THE JOB
The purpose of this role is to provide front office assistance as well as to provide general admin support.
SUPERVISORY RESPONSIBILITIES: No.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Provide front desk support by managing the reception, telephone, mail, courier, dispatch services, photocopying, printing, stationaries etc
- Administer travel booking, including air travel, car rental, hotel booking and cleaning services.
- Organize, arrange and set up teleconferences, meetings, travel requests including ticketing, hotel and ground arrangements.
- Provide word processing support such as reporting and preparing presentation materials
- Provide general office support – eg. Parking card / access card registration for new hires.
- Track incoming documents for signature, distribution and filing.
- Telephone screening and answering, particularly when Manager is away from office.
- Screen and open all mail except Private & Confidential items. Prioritize mail to the attention of Manager.
- Handling/ dealing with correspondence, calls, queries etc.
- Organise department meetings and occasional social events
- Manage databases, files and records, manuals, documents, correspondences
- Handle requests for office stationery
- Perform other ad-hoc function as assigned by Office Manager.
- Monitoring and ordering inventory for office and break room supplies
- Filing and organizing records, invoices and other important documentation
- Submitting work orders and scheduling repairs for general office space and equipment
- Ordering repairs for office equipment and maintenance, connecting with and escorting vendors
MINIMUM QUALIFICATIONS
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
- Diploma in any fields with at least 3 years of related experience in a medium sized office environment.
- Good IT skills.
- Working knowledge of office equipment
To inquire about other opportunities or to apply for a job, please contact us today: careers.malaysia@davita.com
